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Content, Community & Front Desk Lead
Full-time🏢 Onsite Growth Department Rivers State, Nigeria Posted 6 May 2026
About This Role
We are looking for a proactive and highly communicative individual who can manage content creation, user engagement, and front-line communication with professionalism and consistency.
Job Summary
You are the "face" of Spronet. You will balance digital growth (content creation) with physical presence (front desk management). Your goal is to make Spronet look professional and active both online and in person.
Core Responsibilities
Front Desk Management: Greeting visitors, handling inbound office calls, and managing the reception area for Spronet Hub.
Content Creation: Creating daily engaging posts for Facebook focused on success stories, industry insights (Oil & Gas, Procurement), and new listings.
Cross-Platform Distribution: Strategically resharing and adapting Facebook content for Instagram and LinkedIn.
Inbound Engagement: Managing comments and DMs to funnel interested businesses to the Outreach Specialist.
Requirements
- Core Requirements
- Strong written and verbal communication skills, with the ability to engage both corporate clients and everyday users clearly and professionally
- Ability to create simple, engaging content (text, graphics, short videos) tailored to a business-focused audience
- Comfortable using tools such as Canva, CapCut, and major social media platforms (LinkedIn, X, WhatsApp, etc.)
- Experience or strong interest in customer interaction, support, or front desk roles
- Ability to respond to inquiries promptly, guide users, and resolve basic issues efficiently
- Strong interpersonal skills with a natural ability to build and maintain relationships with users over time
- Basic understanding of how marketplaces or B2B platforms work, or willingness to learn quickly
- Highly responsive, organized, and able to manage multiple conversations and tasks simultaneously
- Strong attention to detail, with the ability to identify user needs and communicate clearly without confusion
- Nice to Have
- Prior experience managing online communities (WhatsApp, Telegram, Discord, etc.)
- Basic sales or lead qualification experience
- Familiarity with B2B, procurement, or industrial marketplaces
- Ability to track and interpret simple engagement or performance metrics
- What We’re Looking For
- Someone who is proactive, dependable, and takes ownership of user experience
- A strong communicator who enjoys interacting with people and solving problems
- A fast responder who understands the importance of timely communication in closing deals
- Someone who can balance creativity (content) with structure (user support and follow-ups)
- Key Expectations
- Maintain fast and professional response times across all communication channels
- Consistently create and publish relevant content
- Actively engage users and support their journey on the platform
- Identify and escalate qualified leads or opportunities to the business team
Why Join Spronet
🌍
Remote-Friendly
📈
Growth Path
🤝
Small Team
🚀
Ship Fast
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Spronet.ng will never ask you to pay fees or make deposits for job applications. If anyone requests payment on our behalf, please disregard and report to careers@spronet.ng.
About Spronet.ng
Spronet is Nigeria's industrial commerce platform — connecting buyers, dealers, and manufacturers through transparent sourcing, negotiation, and trade tools. We're building the infrastructure for how Nigerian businesses do business.